IT Business Analyst CRM & Internet - Apeldoorn Op aanvraag

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Functie omschrijving IT Business Analyst CRM & Internet

IT Business Analyst with focus on business requirements and designing solutions within Microsoft Dynamics CRM, Web Content Management, (ADX) Portals and social media.

  • Defining the most suitable IT solutions in accordance with the company policy and customer needs.
  • Working directly with the business entities on the ongoing design and implementation of Microsoft Dynamics CRM and Sitecore solutions.
  • Understanding the as-is and to-be business process flows and requirements.
  • Using your knowledge and findings to translate business requirements into technical terms, configure and functionally test the solution.
  • Analyzing and recommending the most suitable methods for implementing cost-effective solutions.
  • Collaborating with local IT to identify technical requirements for integration into legacy systems.
  • Providing business leaders with recommendations on how to effectively utilize technology to streamline business processes.
  • Serving as a conduit among project teams, including business subject matter experts and IT (external) vendors, in order to build solutions.
  • Working with business leaders on defining solutions based on interviews, data gathering and assessments, gap analysis, business process reviews and vendor product evaluations.

Functie eisen IT Business Analyst CRM & Internet

  • 2-5 years’ experience in IT (preferably as a business analysist or functional consultant), in an international environment.
  • 3 years’ experience with development, configuration, solutions evaluation and validation, and deployment.
  • Knowledge of dynamics marketing, sales, (ADX) portal, power BI and social engagement tools.
  • A track record in CRM and WCM implementation with at least one full lifecycle of CRM implementation and two internet projects.
  • You have an analytical mind and a penchant for detail.
  • You’re self-motivated, eager to learn and can easily communicate on all levels.
  • Willing to travel to other business units in Europe.
  • Understanding the differences in business culture in several countries.
  • Fluently in English (must) and Dutch (pre)


  • World-leading manufacturer and distributor of sustainable and smart climate and sanitary hot water solutions and services.
  • Head Office in Apeldoorn.


  • Challenging and innovative, full of opportunities.
  • Working within a progressive, high-energy multicultural environment.
  • Continually innovating and evaluating the product and services portfolio.
  • Global community.
  • Passionate about creating a more sustainable future.


  • A fair remuneration package (30 holidays, 6 ADV, 13th month payment).
  • Opportunities for personal and professional development.
  • Keeping abreast of the latest developments by training courses.
  • Being surrounded by a diverse team that loves what they do.
  • Working in a dynamic Group with a broad scope of projects working towards a sustainable future.




Ronald Kremers
M: (06) 5142 7827

2018-10-12 Haselhoff Groep
Ronald  Kremers
Mobiel: (06) 5142 7827
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